bijee's Privacy Policy

1 Introduction

bijee (referred to hereinafter as "we", "our", or "the Company") is a trusted online gaming platform in Bangladesh. We place the highest importance on our users' privacy and are committed to keeping your personal information secure.

This Privacy Policy explains how bijee collects your personal information, the purposes for which it is used, how long it is retained, and the circumstances under which it may be shared with third parties. By using our site (https://bijee.cam), you are considered to have given your consent to the terms of this policy.

bijee complies with applicable data protection laws and regulations in Bangladesh. We follow international best practices to ensure the security of your personal data. For any questions or concerns about your privacy, please contact us directly.

2 Information Collection

bijee may collect your information in various ways. We only collect information that is necessary to provide our services.

2.1 Registration and Account Information

When you open an account with bijee, we collect the following information:

• Full name (legal name)
• Date of birth (for age verification — only those aged 21 or above are permitted to open an account)
• Valid email address
• Mobile number (Bangladeshi number)
• National Identity Card (NID) or passport details (for KYC verification)
• Permanent address

2.2 Financial Transaction Information

To process financial transactions, we collect:

• bKash, Nagad, Rocket, or bank account information
• Transaction history, amounts, and dates
• Deposit and withdrawal records

2.3 Gaming Activity Information

To improve service quality, we record:

• Gaming history and preferences
• Details of bonus and promotion usage
• VIP level and points information
• Session duration and frequency

2.4 Technical Information

When you visit our platform, the following is collected automatically:

• IP address
• Browser type and version
• Device type (mobile, tablet, desktop)
• Operating system information
• Page visits and navigation data
• Cookies and session data

3 Purposes for Use of Information

bijee uses collected information for the following legitimate purposes:

3.1 Account Management and Identity Verification

We use your personal information to create, manage, and secure your account. Through the Know Your Customer (KYC) process, we verify that platform users meet the legal age requirement and that their identity is genuine.

3.2 Financial Transaction Processing

The relevant financial information is used to securely process deposit and withdrawal transactions via bKash, Nagad, Rocket, and bank transfers.

3.3 Service Quality Improvement

We analyse collected data to improve user experience, site functionality, and security. This includes introducing new games and features, as well as resolving technical issues on the platform.

3.4 Customer Service

Our 24/7 live chat support team uses account information to resolve your issues. Support records are retained so that better service can be provided in the future.

3.5 Fraud and Illegal Activity Prevention

We analyse information to maintain platform security and detect suspicious activity. This is essential to protecting the interests of all users.

3.6 Ensuring Responsible Gaming

bijee believes in responsible gaming. By analysing gaming activity data, we help users maintain healthy gaming habits and take precautionary measures when needed.

4 Cookies Policy

The bijee website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

4.1 Essential Cookies

The site cannot function properly without these cookies. They store your login session, ensure security, and reduce page load times.

4.2 Functional Cookies

These cookies are used to remember your preferences (language settings, game preferences, etc.), which improves your user experience.

4.3 Analytics Cookies

We collect anonymous statistics to monitor and improve site performance. This helps us understand which pages are visited most or where issues are occurring.

You can manage cookies from your browser settings. However, disabling certain cookies may mean you are unable to enjoy the site's full functionality.

5 Information Sharing and Disclosure

bijee does not sell your personal information to third parties. However, limited information may be shared in the following circumstances:

5.1 Service Provider Partners

We work with certain trusted third parties to operate our services, such as payment processors (bKash, Nagad, Rocket), game software providers, and technology service providers. These partners are bound by strict confidentiality agreements.

5.2 Legal Obligations

bijee may be required to disclose information in compliance with applicable laws in Bangladesh, court orders, or valid requests from government authorities.

5.3 Fraud Prevention

Relevant information may be shared with the concerned authorities to prevent suspicious financial activity or money laundering.

6 Data Protection Measures

bijee takes modern technical and administrative measures to keep your information secure:

• SSL Encryption (TLS 1.3): All data transmissions are secured through advanced encryption technology. You can confirm this by looking for the padlock icon in your browser.
• Secure Data Storage: Your data is stored on secure servers and can only be accessed by authorised personnel.
• Two-Factor Authentication (2FA): Two-factor authentication is used to enhance account security.
• Regular Security Audits: Regular security tests are conducted to identify and address vulnerabilities in our systems.
• Data Minimisation: We only collect and retain information that is necessary.
• Staff Training: All our staff are trained in data protection and operate under confidentiality agreements.

However, transmitting information over the internet is not entirely without risk. We strive to ensure the highest level of protection, but no security measure can be guaranteed to be 100% secure.

7 User Rights

As a bijee user, you have the following rights:

7.1 Right to Access Information

You can find out what information we have collected about you, how we are using it, and how long we will retain it.

7.2 Right to Correct Information

If any of your information is incorrect or incomplete, you can contact us to request a correction.

7.3 Right to Request Deletion of Information

In certain circumstances, you can request that your personal information be deleted. However, if there are legal obligations, some information may need to be retained for a specified period.

7.4 Data Portability

If you wish, you can receive a copy of the information collected about you in a commonly readable format.

7.5 Right to Object to Processing

You can object to the processing of your information for certain purposes, particularly for marketing purposes.

To exercise these rights, please contact us at [email protected] or via live chat. We will endeavour to respond to your request within 30 business days.

8 Privacy of Children and Minors

bijee is strictly a platform for those aged 21 or above. We do not knowingly collect any personal information from individuals under the age of 21.

Age verification is mandatory at the time of account registration. If we become aware that a person under the age of 21 has opened an account, that account will be immediately closed and all collected information will be deleted.

9 Third-Party Links and Services

The bijee platform uses software from various game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others. These providers may have their own privacy policies.

We are connected with bKash, Nagad, and Rocket for payment processing. When using these services, you are in their own secure environment and their privacy policies apply.

bijee is not responsible for the privacy practices of third-party websites or services. We recommend that you read their privacy policies before using these services.

10 Policy Changes and Updates

bijee may update this privacy policy from time to time. In the event of changes, we will take the following steps:

• The updated policy will be published on this page and the "Last Updated" date at the top of the page will be changed.
• For significant changes, a notification will be sent to the registered email address.
• Continuing to use the site after changes means you agree to the new policy.

We recommend you visit this page regularly to stay informed about any changes to the policy.

10.1 Data Retention Period

We retain your information for as long as your account is active or as needed to provide our services. Information may be kept for a longer period if required by legal obligations or dispute resolution.

10.2 International Data Transfer

In some cases, your information may be stored on servers outside Bangladesh. In such cases, we ensure that international data protection standards are properly followed.