🛡️ Safe Gaming

bijee Responsible Gaming —
Safety with Enjoyment

bijee believes gaming should be a source of fun — not stress or harm. Follow our responsible gaming guidelines and ensure a safe and enjoyable experience.

Our Commitment

At bijee, we believe online gaming is an entertainment activity — but it only stays enjoyable when played within the right limits. Responsible gaming is an integral part of our platform's core values. We place the wellbeing and safety of every player as our highest priority.

bijee is a platform operated exclusively for individuals aged 21 and above. Before using our services, please make sure you meet this age requirement. Opening an account for a minor is strictly prohibited, and any such account identified will be closed immediately.

Gaming can be a fun experience, but when it begins to negatively affect other areas of life, it is time to seek help. bijee provides several tools to help you set the right limits and take a break when needed.

Core Principles of Responsible Gaming

Gaming is for entertainment, not as a source of income. Set limits, know yourself, and seek help when needed. bijee is always here for you.

Our Safety Tools

bijee offers several practical tools to keep players safe.

Deposit Limits

Control the amount you deposit weekly or monthly. Once a limit is set, it cannot be increased for 24 hours, but can be lowered at any time. This is the most effective way to protect your budget.

Budget Control

Session Time-Out

Temporarily close your account for a set period — from 24 hours up to 6 weeks. During the time-out period you will not be able to log in, which helps you take a short break.

Temporary Break

Self-Exclusion

If you feel gaming is becoming a problem for you, apply for permanent or long-term self-exclusion. During this period your account will be completely inactive.

Long-Term Protection

Age Verification and 21+ Policy

bijee strictly enforces its 21+ age policy. All users' ages are verified at registration. We take additional steps to protect minors and review any suspicious accounts.

21+ Required

Gaming History Review

From your account history you can view your deposit and withdrawal patterns, total spending and gaming time. Stay aware of your own activity.

Self-Awareness

24/7 Support

If you have a gaming problem or any concerns, contact our Bengali live chat support at any time of day or night. Our trained team is ready to guide you.

Round-the-Clock Support

Recognise the Warning Signs

When gaming crosses the boundary of entertainment and becomes a problem, certain specific signs appear. Consider whether the following apply to you:

  • Playing beyond your budget or borrowing money to play
  • Placing larger bets to recover losses ("chasing losses")
  • Hiding your gaming from family or friends
  • Feeling anxious or depressed because you cannot stop gaming
  • Gaming is causing harm to your work, studies or relationships
  • Telling yourself "one last time" but being unable to stop

If one or more of the above signs apply to you, it may be an early signal of a gaming problem. In this situation, contact the bijee support team — we are ready to help without judgment.

Important Reminder

Gaming is not a reliable source of income. Whether you win or lose — treat every session as an entertainment activity. Never play with money needed for living expenses or borrowed funds.

How to Set Limits

Setting limits on your bijee account is simple and takes effect immediately.

01

Log In to Your Account

Log in to bijee, go to your profile menu and look for the "Responsible Gaming" option.

02

Choose the Type of Limit

Choose from daily, weekly or monthly deposit limits or a session time-out — whichever suits your needs.

03

Set the Amount

Set your limit according to your budget. Remember, lowering a limit is immediate — increasing one takes effect after 24 hours.

04

Inform the Support Team

If you experience any issues with the system or wish to apply for self-exclusion, let us know directly via live chat — we will help you right away.

Self-Exclusion and Long-Term Breaks

Self-exclusion is a feature that allows you to block access to the bijee platform for a set period or permanently. This decision is entirely voluntary and confidential.

During the self-exclusion period:

  • You will not be able to log in to your account.
  • No promotional emails or communications will be sent to you.
  • The balance in your account will remain secure.
  • After the exclusion period ends, you will need to contact the support team to reactivate your account.

To begin the self-exclusion process, contact our 24/7 live chat or email us at [email protected]. Our team will assist you through the entire process.

Please note: Do not attempt to open a new account while self-exclusion is active. bijee reserves the right to identify and close any such accounts.

Protection of Minors

bijee is committed to strictly keeping individuals under the age of 21 away from gaming. We advise all households to use parental control software on devices if children or teenagers are present in the home.

The following steps help protect minors:

  • Never share your bijee account password with anyone.
  • Keep the "remember password" option turned off in your browser.
  • Always log out after use.
  • Do not leave devices unattended while logged in where children can access them.

If you believe a minor is using a bijee account, please notify us immediately at [email protected].

Responsible Gaming FAQs

Yes, at bijee you can set daily, weekly or monthly deposit limits. Once a limit is set, it takes effect immediately. Limits can be lowered at any time, but increasing a limit requires a 24-hour waiting period. This feature helps you stay in control of your budget.

To request self-exclusion, contact our live chat support or email us at [email protected]. Our support team is available 24/7 and your request will be handled confidentially. Both short-term time-outs (24 hours to 6 weeks) and long-term self-exclusion are available.

No, bijee strictly enforces a 21+ age policy. Only individuals aged 21 or above may open an account. Age is verified at registration, and any account identified as belonging to a minor will be closed immediately.

Some signs to watch for: spending beyond your budget, placing more bets to recover losses, lying about your gaming, neglecting family or work, or being unable to stop. If you notice these signs, speak with the bijee support team — we will help you in confidence.

Your account balance will remain fully secure throughout the self-exclusion period. Once the exclusion period ends or your account is reactivated through the support team, you will be able to withdraw your funds as normal.

The bijee support team is available 24 hours a day, 7 days a week via live chat in Bengali. You can also write to us by email at [email protected]. For any concerns related to responsible gaming, we are ready to help without judgment.

Play safely, enjoy the fun

Enjoy games at bijee with responsible gaming assured. Our cricket betting, slots and casino — everything is available to you in a safe way.